Frequently Asked Questions

This page provides answers to common questions about our medical trolleys, including product compatibility, customization options, installation, warranty, and after-sales support.

1. What devices are your medical trolleys compatible with?

Our medical trolleys are designed to be compatible with most mainstream patient monitors, infusion pumps, ultrasound systems, and medical devices.
For specific compatibility, please provide the device brand and model.

2. Can I customize a medical trolley for my device?

Yes. We offer modular customization including height, load capacity, accessories, color, and branding to meet different clinical applications.

3. What is the maximum load capacity of your trolleys?

Load capacity varies by model and configuration.
Please refer to the product specification or contact us for confirmation.

4. Are your medical trolleys easy to install?

Yes. Installation guides are available upon request.

5. What is your warranty period?

Our standard warranty period is 12–24 months, depending on the product model.

6. Do you provide spare parts?

Yes. We provide long-term spare parts support to ensure product continuity and maintenance.

7. How can I get technical support?

You can contact our support team via email or through the Contact Us page.
Please include the product model and a detailed description of your issue.